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<<< click here to get back to the MASTER OF BUSINESS ADMINISTRATION (M.B.A.)
LED 102 Issues in Leadership (3 Credits)
Operations management is concerned with the design, planning, direction and control of all the facilities, processes and activities required to transform labor, capital, materials, energy, and skills into performance and delivery of goods and services. Most people think of operations management in terms of factories that produce products, but our concerns also include services and the full range of resource-based industries.
Operations managers have the direct responsibility of getting the job done. This is in addition to the usual management responsibilities of planning, organizing and controlling. They must provide the leadership to produce the product or service demanded by the customer
The following are acceptable topics for this course:
- provide students with a number of operational management techniques that could be applied to real world problems.
- stimulate an appreciation of the use of different types of operations management approaches to solving problems.
- to give students a foundation in operations management.
- to be able to apply the relevant operations management technique to the correct situation.
- understanding operational management results and draw the correct conclusion from them.
- understanding the context and assumptions behind the application of various operational management techniques.
- demonstrate their ability to produce forecasts and construct linear programming models.
- utilizing computer spreadsheet software as an aid to problem solving.
Recommended Text(s)
Kotter, J.P. (Latest Edition). A Force to Change: How Leadership Differs
from Management. New York: Free Press
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